Shipping Information

DELIVERY OPTIONS

Free next working day shipping for all orders above $250!

$8 flat delivery fee for all orders below $250.

1. Next Working Day Delivery

Delivery Hours*:

  • 1:00pm to 7:00 pm 

*If you have a preferred timing/day, do indicate in the note during check out or reach us at our WhatsApp help desk. We will try our best to accommodate and update you accordingly.
* For exceptions to "next working day delivery" , see section under Sake Tasting Kit, Discovery Boxes and Pre-order.

2. Self Collection

 Collection Hours*: 

  • Monday to Friday: 11:00 am - 4:30 pm
  • Closed on Sat, Sun & PH 

Collection Point: 

16 Kallang Place, #03-19/20, Singapore 339156

*No emails/notification will be sent but it would be ready for self collection within a working day. If you should need parcel packed immediately after placing an order, let us know via our WhatsApp help desk. 

3. Sake On-nomi Tasting Kits  

  • We will deliver the sake tasting kit on the day of the event regardless of when you've purchased the kit.
    • Reason: We are only able to bottle the sakes on the day of the event to keep them as fresh as possible for the night zoom event. 
  • The kit(s) will reach you before the event at 8pm with the zoom PMI written in the placemat. 
    • Delivery hours: 1pm to 7.45pm 
    • We are unable to advise on the exact timing as it depends on the delivery route of the attending participants.
    • Do reach out to us via our WhatsApp help desk if you have any enquiries 
  • If you have purchased other sake bottles in the same order, we will deliver your sakes together with the tasting kit. 
    • Should you need the sakes earlier for your dinner/gifts/party etc, you can either self collect the bottles or top up $8 to send them to you.
    • Do reach out to us via our WhatsApp help desk to make arrangements.

4. Discovery Boxes 

  • Dispatched and delivered on the first Friday of every month regardless of when you've purchased the box. 
    • Getting our discovery box means you're the FIRST people to get our newest arrival every single month!
    • With that said, we are unable to send the box before the said date to maintain exclusivity. 
    • Delivery hours : 1pm to 7pm
  • Should the first Friday of the month fall on a public holiday, we will send the boxes on the following Friday to prevent confusion. 
    • e.g. 2nd April is Good Friday, so we will send on the 9th April instead.
  • Should the first Friday of the month fall on 1st of the month, we will send the boxes on the following Friday as the system generates invoices/recharge only on the first.
  • In the rare case of shipment delay from Japan, we will send out an update email. 
    • If you have purchased other sake bottles in the same order, we will deliver your sakes together with the discovery boxes. 
      • Should you need the sakes earlier for your dinner/gifts/party etc, you can either self collect the bottles or top up $8 to send them to you.
      • Do reach out to us via our WhatsApp help desk to make arrangements.

    5. Pre-order 

    • Should the sake that you love goes out of stock, pre-order arrangements can be made.  
    • Do reach out to us via our WhatsApp help desk to make arrangements.
    • Prepayment is required to secure your reservations.
    • We will update you on the ETA of the delivery accordingly.
    • If the item is under pre-order, we will only deliver when the item arrives in the warehouse. 
    • If you order other items along with the pre-order item, we will also only deliver once all items are ready for delivery.
    • Should you need the sakes earlier for your dinner/gifts/party etc, you can either self collect the bottles or top up $8 to send them to you.

     

     

    Policy updated on 27/5/2021. We reserve the rights to update the policy as needed.