Shipping Information
DELIVERY OPTIONS
Free next working day shipping for all orders above $200!
$10 flat delivery fee for all orders below $200.
1. Next Working Day Delivery
Delivery Hours*:
- 1:00pm to 7:00 pm
*If you have a preferred timing/day, do indicate in the note during check out or reach us at our WhatsApp help desk. We will try our best to accommodate and update you accordingly.
* For exceptions to "next working day delivery" , see section under Sake Tasting Kit, Discovery Boxes and Pre-order.
2. Self Collection
Collection Hours*:
-
Monday to Friday: 11:00 am - 4:30 pm
- Closed on Sat, Sun & PH
Collection Point:
16 Kallang Place, #03-19/20, Singapore 339156
*No emails/notification will be sent but it would be ready for self collection within a working day. If you should need parcel packed immediately after placing an order, let us know via our WhatsApp help desk.
3. Sake On-nomi Tasting Kits
- We will deliver the sake tasting kit on the day of the event regardless of when you've purchased the kit.
- Reason: We are only able to bottle the sakes on the day of the event to keep them as fresh as possible for the night zoom event.
- The kit(s) will reach you before the event at 8pm with the zoom PMI written in the placemat.
- Delivery hours: 1pm to 7.45pm
- We are unable to advise on the exact timing as it depends on the delivery route of the attending participants.
- Do reach out to us via our WhatsApp help desk if you have any enquiries
- If you have purchased other sake bottles in the same order, we will deliver your sakes together with the tasting kit.
- Should you need the sakes earlier for your dinner/gifts/party etc, you can either self collect the bottles or top up $8 to send them to you.
- Do reach out to us via our WhatsApp help desk to make arrangements.
4. Discovery Boxes
- Dispatched and delivered on the Second Friday of every month regardless of when you've purchased the box.
- Getting our discovery box means you're the FIRST people to get our newest arrival every single month!
- With that said, we are unable to send the box before the said date to maintain exclusivity.
- Delivery hours : 1pm to 7pm
- Should the Second Friday of the month fall on a public holiday, we will send the boxes on the following Friday to prevent confusion.
- e.g. 2nd April is Good Friday, so we will send on the 9th April instead.
- In the rare case of shipment delay from Japan, we will send out an update email.
- If you have purchased other sake bottles in the same order, we will deliver your sakes together with the discovery boxes.
- Should you need the sakes earlier for your dinner/gifts/party etc, you can either self collect the bottles or top up $8 to send them to you.
- Do reach out to us via our WhatsApp help desk to make arrangements.
5. Pre-order
- Should the sake that you love goes out of stock, pre-order arrangements can be made.
- Do reach out to us via our WhatsApp help desk to make arrangements.
- Prepayment is required to secure your reservations.
- We will update you on the ETA of the delivery accordingly.
- If the item is under pre-order, we will only deliver when the item arrives in the warehouse.
- If you order other items along with the pre-order item, we will also only deliver once all items are ready for delivery.
- Should you need the sakes earlier for your dinner/gifts/party etc, you can either self collect the bottles or top up $8 to send them to you.
Policy updated on 27/5/2021. We reserve the rights to update the policy as needed.